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Initial screen fills up with cookie requests/can't get rid of them

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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On my other computer I open Firefox and immediately get a pile of pop-ups. These pop-ups seem to be cookie requests from my speed dial sites, and no matter what I click ("allow" or "deny") they keep coming back and then freeze up and I can't use the browser so I have to turn off computer. Help, please.

Chosen solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Download these to a thumb drive. Then plug it in the bad computer.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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Chosen Solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Download these to a thumb drive. Then plug it in the bad computer.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?