Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your system doesn't meet the requirements to run Firefox.

  • 2 replies
  • 1 has this problem
  • 45 views
  • Last reply by vyickie
  • Solved

I got xp 32 computer pack 3 do not know much about computers only what i read I got ff 37.0.1 , when I click on About Firefox tells me it is up to date when i check on Plugins and see if i need to update i get that msg been for long time i do not know what to do , been with ff for years

I got xp 32 computer pack 3 do not know much about computers only what i read I got ff 37.0.1 , when I click on About Firefox tells me it is up to date when i check on Plugins and see if i need to update i get that msg been for long time i do not know what to do , been with ff for years

Chosen solution

Windows is identifying itself as Windows2000 when you're using Firefox. Right-click the Firefox shortcut on the desktop and open Properties. Then look at the Compatibility tab in Properties. Deselect Run this program in compatibility mode for: [Windows 2000]

Read this answer in context 👍 1

All Replies (2)

Chosen Solution

Windows is identifying itself as Windows2000 when you're using Firefox. Right-click the Firefox shortcut on the desktop and open Properties. Then look at the Compatibility tab in Properties. Deselect Run this program in compatibility mode for: [Windows 2000]

Thank you worked it tried for long time trying to find a answer, So simple and now i am updated , Thanks