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Profile couldn't be created. Probably the chosen folder isn't writable.

Tam
Posted

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 196" data: no]

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 196" data: no]

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  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; McAfee; rv:11.0) like Gecko

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59405 answers
'''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
cor-el
  • Top 10 Contributor
  • Moderator
17476 solutions 157949 answers

This issue can be caused by a problem with the profiles.ini file or with the permissions (owner) of involved folders.

You can use one of these to make Firefox create a new default profile or recover an existing profile:

  • Delete the profiles.ini file to make Firefox create a new (default) profile
  • Use the Profile Manager to create a new profile
    If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
    https://support.mozilla.org/kb/Managing+profiles

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

If clearing the profiles.ini file isn't working then also check the location of the cache files.

  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/

You can also try to rename/delete the \Mozilla\Firefox\ folder in both above mentioned locations (main, cache).


This issue can be caused by a problem with the profiles.ini file or with the permissions (owner) of involved folders. You can use one of these to make Firefox create a new default profile or recover an existing profile: *Delete the profiles.ini file to make Firefox create a new (default) profile *Use the Profile Manager to create a new profile<br>If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile<br>https://support.mozilla.org/kb/Managing+profiles You should find the profiles.ini file in this hidden location: *Windows: %AppData%\Mozilla\Firefox\<br>*C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\ *Mac: ~/Library/Application Support/Firefox/ *Linux: ~/.mozilla/firefox/ If clearing the profiles.ini file isn't working then also check the location of the cache files. *Windows: *C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Profiles\&lt;profile&gt;\ *Mac: ~/Library/Caches/Firefox/Profiles/ *Linux:~/.cache/mozilla/firefox/ You can also try to rename/delete the \Mozilla\Firefox\ folder in both above mentioned locations (main, cache). ---- *http://kb.mozillazine.org/Profile_Manager *https://support.mozilla.org/kb/Managing+profiles *http://kb.mozillazine.org/Profile_folder_-_Firefox