3" square white box
when I open the homesite a white 3" sq. box comes on when I go to to my Yahoo main page it's still there if I drag it to the advertising square it goes off' but will come back again~~ NEED HELP WITH THIS thanks
Additional System Details
- Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.07
- Provides information about the default web browser
- The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
- Displays Java applet content, or a placeholder if Java is not installed.
- NortonInternetSecurityBF 2.7.1 with BrowserFramework 1.11.0, © 2015 Symantec Corporation. All rights reserved.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Shockwave Flash 19.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:42.0) Gecko/20100101 Firefox/42.0
Please provide the links you are using.
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
The AOL toolbar extension has been reported to cause this issue with a blank pop-up window appearing on startup.
Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window