Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I watch ESPN3?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I would like to watch ESPN3 and cannot do so. I keep getting an error that says a network error occurred when communicating with the provider's authorization service. I am attempting to connect through my internet provider, Time Warner. Is this a problem with TWC or is Mozilla blocking for some reason?

Thank you.

I would like to watch ESPN3 and cannot do so. I keep getting an error that says a network error occurred when communicating with the provider's authorization service. I am attempting to connect through my internet provider, Time Warner. Is this a problem with TWC or is Mozilla blocking for some reason? Thank you.

All Replies (1)

more options

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 13.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Adobe still offers Flash 18.0.0.255 as its extended support release further down