Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't install Google Earth on Firefox.

more options

I used to be able to view Google Earth on Firefox. But some where along the line, it seemed to be removed. I can access it, but it is not the proper Google Earth I once was able to view on Firefox. When I try installing Google Earth again, I keep getting, installer error 1603 encountered. Does anyone know what that is? I do see Google Earth is a program that is installed on my programs lists, when I view my programs lists on my system. So, why if it is installed, do I have this problem in the first place? And, why do I keep getting the error message 1603 when I try reinstalling it? I used to be able to type in a location, and Google Earth would go to it. Now when I try viewing Google Earth, the Earth view comes up, but I'm not able to type in a given location anymore. Therefore it is very difficult to use the program. Can anyone help? Thank you.

I used to be able to view Google Earth on Firefox. But some where along the line, it seemed to be removed. I can access it, but it is not the proper Google Earth I once was able to view on Firefox. When I try installing Google Earth again, I keep getting, installer error 1603 encountered. Does anyone know what that is? I do see Google Earth is a program that is installed on my programs lists, when I view my programs lists on my system. So, why if it is installed, do I have this problem in the first place? And, why do I keep getting the error message 1603 when I try reinstalling it? I used to be able to type in a location, and Google Earth would go to it. Now when I try viewing Google Earth, the Earth view comes up, but I'm not able to type in a given location anymore. Therefore it is very difficult to use the program. Can anyone help? Thank you.

All Replies (2)

more options

Download the current Google Earth full installer, and save it.

Totally remove the old Google Earth. After, reboot the computer. Run a registry scan/repair. After, install the program.

more options

FredMcD,

    Thanks for your reply. But, when I try and install Google Earth, as you suggest, it won't install because of the instillation error I keep getting. Just can't get past that error. I will try and uninstall Google earth, then try reinstalling it again, and see if that will enable the installation to work without the error message happening. I will let you know FredMcD. Again, thank you.