Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

repeatedly receive secure connection failed message after upgrading to att turbo

Firefox Troubleshooting
LACL replied 11 years ago
LACL
LACL

I am running Firefox 41.01. I recently upgraded to ATT turbo and since then have been repeatedly receiving secure connection failed messages. After hitting the "try again" button I am then able to access the page. This problem is not site specific (even happened on Mozilla support site) and does not happen with Chrome or Safari. I have tried resetting Firefox, clearing all history and cache, setting Firefox to automatically detect proxy, and turned off hardware acceleration. None of this has worked.

I am running Firefox 41.01. I recently upgraded to ATT turbo and since then have been repeatedly receiving secure connection failed messages. After hitting the "try again" button I am then able to access the page. This problem is not site specific (even happened on Mozilla support site) and does not happen with Chrome or Safari. I have tried resetting Firefox, clearing all history and cache, setting Firefox to automatically detect proxy, and turned off hardware acceleration. None of this has worked.

All Replies (2)

cor-el
cor-el
  • Moderator

Do you have Avast?

If you have Avast then try to disable HTTPS scanning in Avast Web Shield.

LACL
LACL Question owner

Thanks for the reply but no, I use Sophos for Mac. I did have https everywhere as an add on but removed it to try to solve the problem. Didn't help. I will explore Sophos though to see if there is a conflict. Thanks much.