X
Tap here to go to the mobile version of the site.

Support Forum

i have updated my pc to windows 10.now firefox is not working in windows 10,when i enter an adress it do nothing,please help me to fix this problem

Posted

I updates my pc to windows 10.now firefox do not load any site,when I enter anadress it do nothing,chrome is also not working,only Microsoft edge working ,I reinstall firefox butt no change,

I updates my pc to windows 10.now firefox do not load any site,when I enter anadress it do nothing,chrome is also not working,only Microsoft edge working ,I reinstall firefox butt no change,

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36 Edge/12.10240

More Information

jscher2000
  • Top 10 Contributor
8634 solutions 70613 answers

In some cases, you need to do a reset to the Windows TCP components. See: After upgrade to window 10, cannot access internet from firefox or chrome.

Does that work for you?

In some cases, you need to do a reset to the Windows TCP components. See: [https://support.mozilla.org/questions/1075112 After upgrade to window 10, cannot access internet from firefox or chrome]. Does that work for you?
FredMcD
  • Top 10 Contributor
4222 solutions 58925 answers

If the above does not help,

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

If the above does not help, Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''Network.''' Look for '''Configure How Firefox Connects''' and press the '''Settings''' button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use '''No Proxy.''' If there is a problem, then try '''System Proxy.''' ------------ Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}