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Storage Issue -Quota Root is "storage = 0"; IMAP Usage = 499286 of 512000KB; Status is 98% full; Archive set to local; what can I do?

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  • Last reply by christ1

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Good Morning!

I have been having difficulty with storage. Here is what I have done so far:

    I have archived all emails earlier than 1 September. Archives are set to save in Local Folders.

Currently the storage info. is:

    Quota Root:  "storage = 0"
    Usage:  499286 of 512000KB
    Status:  98% full

The other day, my status was at 104% full. I didn't receive any emails for 3 days.

Can you help me out?

Thanks so much!!!

Shawn Walsh Shawn@realtycentralamarillo.com (806) 236-2710

Good Morning! I have been having difficulty with storage. Here is what I have done so far: I have archived all emails earlier than 1 September. Archives are set to save in Local Folders. Currently the storage info. is: Quota Root: "storage = 0" Usage: 499286 of 512000KB Status: 98% full The other day, my status was at 104% full. I didn't receive any emails for 3 days. Can you help me out? Thanks so much!!! Shawn Walsh Shawn@realtycentralamarillo.com (806) 236-2710

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Try to compact folders after archiving messages. http://kb.mozillazine.org/Compacting_folders