Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, today for no reason, FF has stopped saving my tabs when i restart after I close it down, I have checked and the option is still selected

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

As mentioned above I am having problems with FF not saving my tabs after i close it down and as it is very RAM hungry i do need to close FF down very now and then, I have tried this several times today now and every time it fails to save my tabs, I should mention nothing on my computer has changed since it was last working last night, i haven't downloaded anything, uploaded, installed or anything like that, especially not to FF (e.g like visual plugin's etc) please help me.

Thank you in advance

Paul

As mentioned above I am having problems with FF not saving my tabs after i close it down and as it is very RAM hungry i do need to close FF down very now and then, I have tried this several times today now and every time it fails to save my tabs, I should mention nothing on my computer has changed since it was last working last night, i haven't downloaded anything, uploaded, installed or anything like that, especially not to FF (e.g like visual plugin's etc) please help me. Thank you in advance Paul

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


You may have corrupt sessionstore file(s).

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the sessionstore file(s). Then rename or delete them. Restart Firefox.