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Rolling back to Firefox 40.0.2 resolves slow eBay issues in 40.0.3

Posted

Running Windows 7 Pro x64, Intel core i7, 8GB RAM

Firefox 40.0.3 was hanging a lot when browsing eBay pages after upgrading. Removing all addons did not resolve the issue, nor did clearing cache or re-installing 40.0.3.

Re-installing 40.0.2 resolved the issue.

Some change introduced in 40.0.3 or possible eBay site upgrade is causing one of the top ecommerce sites to becomes unusable.

I recommend contacting ebay techs to resolve this issue if you believe the change did not occur on the Firefox end.

Additionally, when bringing up the task manager application, I see the ffcert.exe is running most of the time when the hangs occur. I never noticed this app previously, but that may be due to the hang not occurring so I had no reason to keep task manager open.

Running Windows 7 Pro x64, Intel core i7, 8GB RAM Firefox 40.0.3 was hanging a lot when browsing eBay pages after upgrading. Removing all addons did not resolve the issue, nor did clearing cache or re-installing 40.0.3. Re-installing 40.0.2 resolved the issue. Some change introduced in 40.0.3 or possible eBay site upgrade is causing one of the top ecommerce sites to becomes unusable. I recommend contacting ebay techs to resolve this issue if you believe the change did not occur on the Firefox end. Additionally, when bringing up the task manager application, I see the ffcert.exe is running most of the time when the hangs occur. I never noticed this app previously, but that may be due to the hang not occurring so I had no reason to keep task manager open.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Version 5.41.2.0
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • Shockwave Flash 18.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Please be advised that the ffcert.exe is not a Firefox task. This executable file is related to Kaspersky Anti-Virus developed by Kaspersky Lab and has been linked to potential performance issues in Firefox.

Please view this website for more information on repairing issues with the ffcert.exe file.

Please be advised that the ffcert.exe is not a Firefox task. This executable file is related to Kaspersky Anti-Virus developed by Kaspersky Lab and has been linked to potential performance issues in Firefox. Please view [http://www.solvusoft.com/en/files/error-virus-removal/exe/windows/kaspersky-lab/kaspersky-anti-virus/ffcert-exe/ this website] for more information on repairing issues with the ffcert.exe file.