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how do I get rid of 'www-searching.com'?

Posted

It takes over every new tab. Just started today.

It takes over every new tab. Just started today.

Chosen solution

I'll give you the setting info first, but if that doesn't work, I'll list suggested steps for a malware shake-down next.

Here's how you can change your new tab page:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?


If problems persist, some potential diagnoses and remedies:

If Firefox won't let you edit this setting: you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel. If the status says "locked" we will need to help you investigate an "autoconfig" file.

If Firefox lets you save your change but ignores it: one of your extensions may be overriding it. Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Epic Privacy Browser Installer
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

FredMcD
  • Top 10 Contributor
4301 solutions 60396 answers

Helpful Reply

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Chosen Solution

I'll give you the setting info first, but if that doesn't work, I'll list suggested steps for a malware shake-down next.

Here's how you can change your new tab page:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?


If problems persist, some potential diagnoses and remedies:

If Firefox won't let you edit this setting: you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel. If the status says "locked" we will need to help you investigate an "autoconfig" file.

If Firefox lets you save your change but ignores it: one of your extensions may be overriding it. Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

I'll give you the setting info first, but if that doesn't work, I'll list suggested steps for a malware shake-down next. Here's how you can change your new tab page: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful. (2) In the search box above the list, type or paste '''newtab''' and pause while the list is filtered (3) Double-click the '''browser.newtab.url''' preference and enter your preferred page: * ''Page thumbnails (default)'' => about:newtab * ''Blank tab'' => about:blank * ''Built-in Firefox home page'' => about:home * ''Any other page'' => full URL to the page Press Ctrl+t to open a new tab and verify that it worked. Fixed? ---- If problems persist, some potential diagnoses and remedies: ''If Firefox won't let you edit this setting:'' you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel. If the status says "locked" we will need to help you investigate an "autoconfig" file. ''If Firefox lets you save your change but ignores it:'' one of your extensions may be overriding it. Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad. (1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. ''Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.'' Take out as much trash as possible here. (2) Open Firefox's '''Add-ons page''' using either: * Ctrl+Shift+a * "3-bar" menu button (or Tools menu) > Add-ons * in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code> In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate". In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. ''Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.'' Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step. Any improvement? (3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case. Success?
coolcollins 0 solutions 8 answers

More details on how to remove this www-searching.com hijacker can be referred in this complete removal guide:

http://virusremovalstation.blogspot.com/2015/01/how-to-remove-www-searchingcom-hijacker.html

More details on how to remove this www-searching.com hijacker can be referred in this complete removal guide: http://virusremovalstation.blogspot.com/2015/01/how-to-remove-www-searchingcom-hijacker.html