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How do I make Sync work under Windows 10

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by CLCline

CLCline
CLCline
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I have updated Firefox on both desktop and laptops. Signed out of Sync and back in. It works fine on WIndows 7 systems but nothing happens on Windows 10 system. I get the message that Sync will run momentarily but nothing I checked gets synced.

I have updated Firefox on both desktop and laptops. Signed out of Sync and back in. It works fine on WIndows 7 systems but nothing happens on Windows 10 system. I get the message that Sync will run momentarily but nothing I checked gets synced.

All Replies (2)

guigs
guigs
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There is a way to take a look at any errors that might have occurred. When I tried to test this I received an Unknown Sync error and one of the add ons failed. If you open up about:sync-log in the browser you can share the file via pastebin.mozilla.org in a post for further troubleshooting.

CLCline
CLCline Question owner
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My sync now works on Windows 10 after downloading the current Firefox version and then doing a Firefox refresh on the Windows 10 system