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Everyday I have to refresh Firefox to see videos and watch Youtube, what the heck is the problem and no it's not my computer, Safari works with them just fine?

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  • Last reply by FredMcD

broughps
broughps
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I've had to refresh Firefox everyday to see videos on tumblr, Facebook or watch Youtube videos. I've already updated Flash and videos work on Safari for me, so I know it's not my computer. Even when I've shut down my computer instead of just letting it sleep overnight I no longer have video the next day. Streaming videos is not a problem. This has been a problem since the last Firefox update. So guys what's the problem with Firefox?

I've had to refresh Firefox everyday to see videos on tumblr, Facebook or watch Youtube videos. I've already updated Flash and videos work on Safari for me, so I know it's not my computer. Even when I've shut down my computer instead of just letting it sleep overnight I no longer have video the next day. Streaming videos is not a problem. This has been a problem since the last Firefox update. So guys what's the problem with Firefox?

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.