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Internet download manager not working with firefox

Posted

Same as the header, latest update will not allow IDM to work. Had to go back to an older version of firefox so IDM would work.

Same as the header, latest update will not allow IDM to work. Had to go back to an older version of firefox so IDM would work.

Chosen solution

1. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Please make sure that you have installed the latest version of IDM.

2. Please check that integration into FireFox is enabled in "Options->General" IDM dialog

Read this answer in context 145

Additional System Details

Installed Plug-ins

  • Shockwave Flash 18.0 r0
  • Google Update
  • 5.1.40728.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.3
  • GEPlugin
  • NPWLPG
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In

Application

  • Firefox 28.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
  • Support URL: https://support.mozilla.org/1/firefox/28.0/WINNT/en-US/

Extensions

  • IDM CC 7.3.99 (mozilla_cc@internetdownloadmanager.com)
  • Social Fixer 12.0 (socialfixer@mattkruse.com)
  • Troubleshooter 1.1a.1-signed (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0106
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 11-28-2010
  • driverDate2:
  • driverVersion: 8.15.10.2253
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.filesystem_reported: 1
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
  • browser.startup.homepage: http://www.bbc.co.uk/worldserviceradio
  • browser.startup.homepage_override.buildID: 20140314220517
  • browser.startup.homepage_override.mstone: 28.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 28.0
  • font.internaluseonly.changed: True
  • gfx.blacklist.direct2d: 3
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-eme-adobe.lastUpdate: 1439227339
  • media.gmp-eme-adobe.version: 12
  • media.gmp-gmpopenh264.lastUpdate: 1438862732
  • media.gmp-gmpopenh264.version: 1.4
  • media.gmp-manager.buildID: 20150806001005
  • media.gmp-manager.lastCheck: 1439227169
  • network.cookie.prefsMigrated: True
  • network.predictor.cleaned-up: True
  • places.database.lastMaintenance: 1440682756
  • places.history.expiration.transient_current_max_pages: 104600
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1438863566

Misc

  • User JS: Yes
  • Accessibility: No
SHOBLE THOMAS 13 solutions 184 answers

Chosen Solution

1. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Please make sure that you have installed the latest version of IDM.

2. Please check that integration into FireFox is enabled in "Options->General" IDM dialog

1. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Mozilla team updates FireFox browser every six weeks, that's why our team also updates IDM's integration into FireFox every six weeks as well. Please make sure that you have installed the latest version of IDM. 2. Please check that integration into FireFox is enabled in "Options->General" IDM dialog