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Thunderbird does not work correctly - very disappointed

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Zenos

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I set TB to play a sound when I receive email in my regular inbox. It sometimes does but most of the time it doesn't. I have to just check every so often to see if there is any new mail there. I cannot respond to important mail in a timely fashion because of this.

Second, it ALSO randomly plays the new mail sound when mail is received in my trash folder. I use filters to direct some low priority mail to the trash folder. I don't want to know when mail goes there, This is the folder I want to check every so often and not be notified if mail is received there.

Both of these issues are completely random.

I set TB to play a sound when I receive email in my regular inbox. It sometimes does but most of the time it doesn't. I have to just check every so often to see if there is any new mail there. I cannot respond to important mail in a timely fashion because of this. Second, it ALSO randomly plays the new mail sound when mail is received in my trash folder. I use filters to direct some low priority mail to the trash folder. I don't want to know when mail goes there, This is the folder I want to check every so often and not be notified if mail is received there. Both of these issues are completely random.

Chosen solution

I think it plays (or is supposed to) when messages arrive in the Inbox.

Since your filter acts on the Inbox, and moves selected messages to Trash, those newly-arrived messages will have already triggered the new mail flag.

I don't like noisy computers and my speakers are pretty much always muted, so I don't use this add-on myself, but the ToneQuilla add-on offers the ability to play specific noises dependent on filtering. This might be able to give you silent moves to the Trash, and might improve the success rate of playing wanted noises.

Which platform do you use i.e. Windows, OSX, or Linux? Linux in particular seems reluctant to make any mail-related noises whatsoever.

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Chosen Solution

I think it plays (or is supposed to) when messages arrive in the Inbox.

Since your filter acts on the Inbox, and moves selected messages to Trash, those newly-arrived messages will have already triggered the new mail flag.

I don't like noisy computers and my speakers are pretty much always muted, so I don't use this add-on myself, but the ToneQuilla add-on offers the ability to play specific noises dependent on filtering. This might be able to give you silent moves to the Trash, and might improve the success rate of playing wanted noises.

Which platform do you use i.e. Windows, OSX, or Linux? Linux in particular seems reluctant to make any mail-related noises whatsoever.

Modified by Zenos

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Using Windows. Eudora worked perfectly.. I had to quit using it when it would no longer handle mail from my provider. It hasn't been updated in yaars.

Remember, it doesn't even play the sound reliably when mail comes to the inbox (most of the time). Whether it plays the sound is entirely random.

This is such a simple process and Eudora did it right, every time.

It looks like I will have to find another email client. I am disappointed as Firefox is such a fantastic browser. Too bad TB isn't very good.What a contrast.

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You're not going to try ToneQuilla?

Ho hum.

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ToneQuilla explanation: Adds a new action to mail filters to allow playing a particular sound when the filter matches. Also includes several sample sound files.

I want the tone to play when NOT filtered out of the inbox. This only plays sounds when a filter has already been made and for those I want NO sound played. I only want sounds to be played when an email has NOT been filtered.

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So you set up a series of filters, each one dealing (silently if appropriate) with one particular case. Then you add one last filter which is a "catch all" ("Match all messages") and plays the appropriate warning noise.

If each of your filters actually moves a message to another folder, then this works as-is. If any of them doesn't move a message, but does something like applying a tag, then it'll need the "stop processing" action, else the message would possibly drop through all the remaining filters and into the catchall.

Modified by Zenos