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Thunderbird no longer downloads emails automatically (bug 1196662)

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  • 6 have this problem
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  • Last reply by Wayne Mery

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Until recently emails were downloaded automatically every 5 minutes. Suddenly they no longer appear unless I manually click on 'get messages' Can anyone help me please?

thanks

Until recently emails were downloaded automatically every 5 minutes. Suddenly they no longer appear unless I manually click on 'get messages' Can anyone help me please? thanks

Modified by Wayne Mery

All Replies (2)

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It has been reported elsewhere that after the TB 38.2.0 update, new mail polling seems to be disabled after resuming from Windows sleep/hibernate. Works again after restarting Thunderbird.

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