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What configuration needs to be changed to permit Secure Connections in Firefox 40.0.2?

Posted

Firefox Version: 40.0.2 labeled up to date; OS: Windows 7/64 bit (Home Premium); Banking site fails to connect to a secure site with a message "Secure Connection Required"; Another site that uses simple htaccess to require password fails with "Authorization Required" message; Both of these sites open properly with Google Chrome;

I have been through the configuration options, and nothing seems to make any difference. Is there something that has changed in this new version that needs to be configured to make this work? I had not problems with this last week, presumably before and automatic 'upgrade'. Thanks, Steve

Firefox Version: 40.0.2 labeled up to date; OS: Windows 7/64 bit (Home Premium); Banking site fails to connect to a secure site with a message "Secure Connection Required"; Another site that uses simple htaccess to require password fails with "Authorization Required" message; Both of these sites open properly with Google Chrome; I have been through the configuration options, and nothing seems to make any difference. Is there something that has changed in this new version that needs to be configured to make this work? I had not problems with this last week, presumably before and automatic 'upgrade'. Thanks, Steve

Chosen solution

That was good to hear. Please flag your last post as Solved Problem so others will know.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Citrix Online App Detector Plugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59575 answers
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message '''http://kb.mozillazine.org/Error_loading_websites''' '''This Connection is Untrusted''' is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

Question owner

In addition to posting this here, I sent a note to my bank. It turns out that there was a problem on their end. Their support folks made the requisite change and the secure connection is again working. Whatever problem they had was apparently Firefox specific, but not a Firefox problem. Thanks, Steve

In addition to posting this here, I sent a note to my bank. It turns out that there was a problem on their end. Their support folks made the requisite change and the secure connection is again working. Whatever problem they had was apparently Firefox specific, but not a Firefox problem. Thanks, Steve
FredMcD
  • Top 10 Contributor
4254 solutions 59575 answers

Chosen Solution

That was good to hear. Please flag your last post as Solved Problem so others will know.

That was good to hear. Please flag your last post as '''Solved Problem''' so others will know.