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Can't open any attached Microsoft office document after update to windows 10

  • 7 replies
  • 17 have this problem
  • 96 views
  • Last reply by finitarry

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I cant open any attached microsoft office document ( Exell, Word, Powerpoint ... ) after the Windows 10 update. Saving to desktop and open from the desktop is still working, but directly out of the thunderbird is not possible anymore. First error : program has found an error in the contence. Program can repair ( program can be powerpoint.exe or word.exe or .... ) ( sorry for the translation. I work in a dutch windows enviroment ) When I press 'repair ) I mostly have following error : The file (complete path and filename ) can't be read with the program. Finally I have the below error : The application failed to start properly ( 0xc0000022 ). Press Ok to close the application.

I already tried to remove the standard programm to open the attached file ( Extra / Options / Attachlents / Incoming ... ) But this didn't solve the problem. I hope someone knows how to solve this.

Version used thunderbird : 38.2.0

Thank you already for all the given advice.

Chosen solution

Microsoft seems to know they broke their software with Win10. https://support.microsoft.com/en-us/kb/3086786?wa=wsignin1.0

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All Replies (7)

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If you detach the attachment file first, can you open it then?

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What do you mean with 'detach' ? When I save the file to my desktop I can open it without any problem.

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Maybe also needed information. I use the Microsoft Office 365 version. When I discovered the problem ( open attached MS documents ) I also uninstalled this and re-installed the MS software. Also this didn't solve the problem.

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Chosen Solution

Microsoft seems to know they broke their software with Win10. https://support.microsoft.com/en-us/kb/3086786?wa=wsignin1.0

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Thank you Airmail,

The troubleshooter didn't work, but the manual Workaroud 1 did the job.

Once more thank you for your support.

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Good to know since this seems to be a common post here since Win 10 started creating havoc.

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When you saved the file to the desktop (or any other place in the disk file system on the hard drive), you detached it.