Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to remove Deals4u Firefox on Ubuntu

Simon
Simon
more options

it seems that my Firefox has been infected by the Deals4u malware. It appears to be contained in only Firefox since I'm running Xubuntu it is extremely unlikely that the 'system" is infected. I have tried other browsers using the same pages and there are no signs of infection.

I'm running Firefox 39.0.3 Mozilla Firefox for Ubiuntu canonical - 1.0 on Xubuntu 14.04.

All the support suggestions are for Windows or Macs (no surprise there), but, there doesn't appear to be any talk about this being in the browser. I did check my Add-Ons and didn't see anything there (I have not tried going to about:config as I'm not sure what to look for).

Anyone have any thoughts or suggestions as to hos to remove this?

Thanks!

it seems that my Firefox has been infected by the Deals4u malware. It appears to be contained in only Firefox since I'm running Xubuntu it is extremely unlikely that the 'system" is infected. I have tried other browsers using the same pages and there are no signs of infection. I'm running Firefox 39.0.3 Mozilla Firefox for Ubiuntu canonical - 1.0 on Xubuntu 14.04. All the support suggestions are for Windows or Macs (no surprise there), but, there doesn't appear to be any talk about this being in the browser. I did check my Add-Ons and didn't see anything there (I have not tried going to about:config as I'm not sure what to look for). Anyone have any thoughts or suggestions as to hos to remove this? Thanks!

Chosen solution

This seems to have fixed it:

https://support.mozilla.org/en-US/questions/1001551

Read this answer in context 👍 0

All Replies (2)

Simon
Simon Question owner
more options

Chosen Solution

This seems to have fixed it:

https://support.mozilla.org/en-US/questions/1001551

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If it comes back, I'd check the Add-ons page for any unknown extensions. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable (or, if possible, remove). Please make a note of the exact name of the varmint for searching purposes.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.