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When I click on my Thunderbird email it freezes only after I downloaded Windows 10 How can I fix this? I have tried the fix incompadable program to W8

Thunderbird Troubleshooting
Wayne Mery replied
rogerabbit1
rogerabbit1

When I click on my Mozillia Thunderbird it freezes and I am unable to continue. I have to shut down my computer and reboot and then it will work unless a new message comes through. How can I fix this??

When I click on my Mozillia Thunderbird it freezes and I am unable to continue. I have to shut down my computer and reboot and then it will work unless a new message comes through. How can I fix this??

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
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Start *Windows'* safe mode with networking enabled http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?