X
Tap here to go to the mobile version of the site.

Support Forum

Mozilla cannot find my profile and not run

Posted

I had several problems to begin with

1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions?


edit: added a space after the periods . as it was making links and harder to read.

I had several problems to begin with 1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions? edit: added a space after the periods . as it was making links and harder to read.

Modified by James

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
'''https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible''' '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''

Question owner

Almost nothing worked but I managed to restore the browser by deleting the profiles.ini file

Thank you

Almost nothing worked but I managed to restore the browser by deleting the profiles.ini file Thank you
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Good work. Well done. Use the links from my last post to copy your old profile to the new.

Good work. Well done. Use the links from my last post to copy your old profile to the new.

Modified by FredMcD