I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.
I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
- Shockwave Flash 18.0 r0
- Adobe Shockwave for Director Netscape plug-in, version 22.214.171.124
- Website Logon Plugin
- WildTangent Games App V2 Presence Detector
- User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
No, sync is not a back up service, only sync. I am sorry, but unless you have a back up of your profile locally it is not recoverable.