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I have made a total mismash of my installation. Nothing works.

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  • Last reply by Matt

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I have transfered my old messages from Outlook Express, but I can't get any new messages. (Since 7/6/15) I obviously have set something wrong, but I don't know what. Would some brave soul be willing to help me? Sincerely, JohnWitmer, Clemson Downs Retirement Community


 Application Basics
   Name: Thunderbird
   Version: 38.0.1
   User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Thunderbird/38.0.1
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150608103712
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) mail.nctv,com:110, plain, passwordCleartext
     OUTGOING: mail.nctv.com:25, plain, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.0.1
     font.name.sans-serif.x-western: Century Gothic
     gfx.blacklist.direct2d: 3
     gfx.blacklist.direct3d11angle: 3
     gfx.blacklist.dxva: 3
     gfx.blacklist.layers.direct3d10: 3
     gfx.blacklist.layers.direct3d10-1: 3
     gfx.blacklist.layers.direct3d11: 3
     gfx.blacklist.layers.direct3d9: 3
     gfx.blacklist.layers.opengl: 3
     gfx.blacklist.stagefright: 3
     gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
     gfx.blacklist.webgl.angle: 3
     gfx.blacklist.webgl.msaa: 3
     gfx.blacklist.webgl.opengl: 3
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: bfbe3ac9-ac46-4c69-abb0-47575afb9a6
     network.cookie.cookieBehavior: 1
     network.cookie.lifetimePolicy: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1436382427
     places.history.expiration.transient_current_max_pages: 53431
     plugin.importedState: true
 Graphics
     Adapter Description: Intel(R) G33/G31 Express Chipset Family
     Vendor ID: 0x8086
     Device ID: 0x29c2
     Adapter RAM: Unknown
     Adapter Drivers: igxprd32
     Driver Version: 6.14.10.4906
     Driver Date: 12-19-2007
     WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
     GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.18.1 Basic ECC
     3.18.1 Basic ECC
     NSS Util
     3.18.1
     3.18.1
     NSS SSL
     3.18.1 Basic ECC
     3.18.1 Basic ECC
     NSS S/MIME
     3.18.1 Basic ECC
     3.18.1 Basic ECC
I have transfered my old messages from Outlook Express, but I can't get any new messages. (Since 7/6/15) I obviously have set something wrong, but I don't know what. Would some brave soul be willing to help me? Sincerely, JohnWitmer, Clemson Downs Retirement Community Application Basics Name: Thunderbird Version: 38.0.1 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Thunderbird/38.0.1 Profile Folder: Show Folder (Local drive) Application Build ID: 20150608103712 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (pop3) mail.nctv,com:110, plain, passwordCleartext OUTGOING: mail.nctv.com:25, plain, passwordCleartext, true Crash Reports Extensions Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.0.1 font.name.sans-serif.x-western: Century Gothic gfx.blacklist.direct2d: 3 gfx.blacklist.direct3d11angle: 3 gfx.blacklist.dxva: 3 gfx.blacklist.layers.direct3d10: 3 gfx.blacklist.layers.direct3d10-1: 3 gfx.blacklist.layers.direct3d11: 3 gfx.blacklist.layers.direct3d9: 3 gfx.blacklist.layers.opengl: 3 gfx.blacklist.stagefright: 3 gfx.blacklist.suggested-driver-version: 6.1400.1000.5218 gfx.blacklist.webgl.angle: 3 gfx.blacklist.webgl.msaa: 3 gfx.blacklist.webgl.opengl: 3 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: bfbe3ac9-ac46-4c69-abb0-47575afb9a6 network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1436382427 places.history.expiration.transient_current_max_pages: 53431 plugin.importedState: true Graphics Adapter Description: Intel(R) G33/G31 Express Chipset Family Vendor ID: 0x8086 Device ID: 0x29c2 Adapter RAM: Unknown Adapter Drivers: igxprd32 Driver Version: 6.14.10.4906 Driver Date: 12-19-2007 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.8 4.10.8 NSS 3.18.1 Basic ECC 3.18.1 Basic ECC NSS Util 3.18.1 3.18.1 NSS SSL 3.18.1 Basic ECC 3.18.1 Basic ECC NSS S/MIME 3.18.1 Basic ECC 3.18.1 Basic ECC

Chosen solution

your incoming server name has a comma instead of a period in the name. That would cause mail to stop.

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Chosen Solution

your incoming server name has a comma instead of a period in the name. That would cause mail to stop.