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Email stopped working, settings working with other clients. CAUSE: possibly spamarrest (but reporter has not confirmed)

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

cwsltd
cwsltd

Hi, one of my accounts stopped receiving emails on the 2nd July. I've tried deleting the .msf file (suggested in another thread) but it didn't resolve the issue. I also tried turning off SSL.

My other accounts still work with Thunderbird, it's just the SpamArrest one that doesn't. Their support team says nothing has changed.

I've reinstalled Thunderbird (latest) on a different PC today, same issue. Password validates and Thunderbird can see the folders and displays their names, but does not download the messages. It eventually gives a "timed out" message.

I've managed to get the same settings working in another email client, Claws Mail, but I would prefer to us Thunderbird again. Screenshot attached.

Any help would be appreciated.

Hi, one of my accounts stopped receiving emails on the 2nd July. I've tried deleting the .msf file (suggested in another thread) but it didn't resolve the issue. I also tried turning off SSL. My other accounts still work with Thunderbird, it's just the SpamArrest one that doesn't. Their support team says nothing has changed. I've reinstalled Thunderbird (latest) on a different PC today, same issue. Password validates and Thunderbird can see the folders and displays their names, but does not download the messages. It eventually gives a "timed out" message. I've managed to get the same settings working in another email client, Claws Mail, but I would prefer to us Thunderbird again. Screenshot attached. Any help would be appreciated.

Modified by Wayne Mery

Chosen solution

Rolling back to 24.6 worked.

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All Replies (3)

cwsltd
cwsltd Question owner

My image didn't upload the first time around, Claws Mail is on the left, Thunderbird on the right:

Modified by cwsltd

cwsltd
cwsltd Question owner

Chosen Solution

Rolling back to 24.6 worked.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

cwsltd,

Didn't the folks at spamarrest.com have anything to say?

According to http://forums.mozillazine.org/viewtopic.php?p=14239895#p14239895 they have been having problems