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using smtp.verizon.net 38.0.1 Both ports 587 and 465 timeout

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  • 2 have this problem
  • 15 views
  • Last reply by Matt

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receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

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what make and model DSL model are you using?

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Chosen Solution

what make and model DSL model are you using?

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mathesonh29 said

receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

Westell Model 6100 - has worked in the past with no problems.

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Westell Model 6100 - has worked in the past with no problems.

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it is your modem... Comcast blocked the ports they subsequently decided to use for mail in that model modem. Give then a call. They can unblock the ports remotely and then things should work as advertised.