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JW Player video pauses every few seconds. Difficult to view. Help?

  • 2 replies
  • 9 have this problem
  • 272 views
  • Last reply by windbear

Viewing a video on a site that uses JW Player. The video and audio stop every few seconds. I have viewed videos on this site before with no problems - but don't think I have done so since switching to Firefox. Appreciate any help. Thanks! Dennis

Viewing a video on a site that uses JW Player. The video and audio stop every few seconds. I have viewed videos on this site before with no problems - but don't think I have done so since switching to Firefox. Appreciate any help. Thanks! Dennis

Chosen solution

Had to access the settings and click on hardware acceleration - on the video screen. Worked fine after that. Thanks! Dennis

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All Replies (2)

this is a jwplayer problem, have you contacted them?

Chosen Solution

Had to access the settings and click on hardware acceleration - on the video screen. Worked fine after that. Thanks! Dennis