Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 replies
  • 1 has this problem
  • 29 views
  • Last reply by cor-el

more options

Hello there, Firefox crashes even in a safe mode when I try to open a certain page. Could you help, please?

bp-7666ba5b-5673-4b3d-8744-a44182150617

Thanks.

Hello there, Firefox crashes even in a safe mode when I try to open a certain page. Could you help, please? bp-7666ba5b-5673-4b3d-8744-a44182150617 Thanks.

All Replies (4)

more options

That's an odd crash :/ Can you try a fresh profile?

Profile Manager - Create, remove or switch Firefox profiles

more options

Have tried a new profile, still not working.

more options

Tyler Downer said

That's an odd crash :/ Can you try a fresh profile? Profile Manager - Create, remove or switch Firefox profiles

Have tried a new profile, but still not working:(

more options

Do the crashes happen randomly or only when you visit specific websites or pages that use a plugin?

You can try to set plugins to "Ask to Activate" on the "Tools > Add-ons > Plugins" page to check for issues caused by plugins.

You can try to disable IPv6.