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hello e-mail link does not work; pocket on pc-7digit p'word; 8 on mobile

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  • Last reply by guigs

tonyincyber
tonyincyber
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cannot e-mail directly from 'hello' window pocket on pc accepts 7 digit password but only accepts 8 on phone - out of sync.

cannot e-mail directly from 'hello' window pocket on pc accepts 7 digit password but only accepts 8 on phone - out of sync.

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guigs
guigs
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HI tonyincyber, I understand that you are trying to access your Pocket reading list from a desktop device an a mobile device and that it will only allow you to type in the 7 digit password. Please also contact Pocket support about this. In the meantime, please change the password to a 7 digit password in order for the two devices to be synced.....though since you are using Firefox sync accounts also make sure that you are on the same account.

CORRECTION: Is this a pocket PC? Or are we talking about the Pocket service? If it is an issue with sync, just change the password.

Modified by guigs