Firefox crashes nonstop
here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks.
Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM
Modified by cor-el
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape 11.0.8
- Google Update
- McAfee MSS+ NPAPI Plugin
- DRM Store Netscape Plugin
- Npdsplay dll
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Firefox/38.0
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
You can check for issues caused by plugins and set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
The four linked crash reports are very diverse. The only commonality appears to be that between 50% and 54% of system memory was in use. I wonder whether there might be a memory hardware issue that Firefox keeps stumbling over? Windows XP didn't include a memory diagnostic, but your security software suite might have one. If not, you can use the open source memtest86 or memtest86+ tool. Those are little more involved because you need to have them run at boot time instead of Windows.
Something to maybe look into later if no other explanation turns up.
ok, here is a bigger list, i hope this helps, thanks in advance! bp-cfc62080-3761-4ceb-836f-ac95c2150608 6/7/2015 8:57 PM bp-ce75eaa0-da89-4215-948e-8da7b2150608 6/7/2015 7:37 PM bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM bp-1523e612-bfef-4ba0-b6e2-f14402150607 6/7/2015 9:36 AM bp-c29e272a-59a3-4708-8eb4-4b3822150607 6/7/2015 9:23 AM bp-5e8b01f1-715b-48bc-b875-4d4f42150607 6/7/2015 9:20 AM bp-d4306118-a14b-4133-895e-6c65f2150607 6/7/2015 9:19 AM bp-bb8b26e3-55b8-44df-b4c9-fc8b62150607 6/6/2015 10:56 PM be451b24-8fc1-4d00-ab9e-6deef70e58cd 6/6/2015 8:57 PM bp-b10d0ea2-ca7d-4407-bfea-9700e2150607 6/6/2015 8:01 PM bp-68aa6eef-aadd-4526-9538-eb0e52150606 6/6/2015 6:57 PM bp-4644916b-b8fc-4d94-b469-a4ebc2150606 6/6/2015 6:56 PM bp-d94fc9e9-8c95-4b52-910e-011862150606 6/6/2015 6:55 PM bp-630ceef9-b362-4d9b-bbe1-3e0af2150606 6/6/2015 4:19 PM bp-fe4a9df6-7b4a-425e-9b9f-eb9d32150606
You might also try pausing the avast! Web Shield feature for a time and see whether that makes any difference. I saw the steps on a "fan site":
http://www.getavast.net/support/turn-off-shields (section 2.1)
Thanks to all of you for your advice and help. I had turned off avast earlier and followed cor el's advice from up top, I ran this evening for about 4 hours with no problems and thought i had this thing beat when these two just shut me down back to back:
bp-fd0da372-8cf1-4b8b-bca3-4bcbe2150608 6/8/2015 12:47 AM bp-f7ff2e13-8ba5-4a9d-9647-591702150608 6/8/2015 12:47 AM
did some more reading and pulled this off the crash report, if this helps??? It was under related bugs
1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)