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Firefox crashes nonstop

Posted

here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks.

Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM

here are the last 6 reports, these crashes are driving me nuts, any help would be appreciated, thanks. Report ID Date Submitted bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM 4385d91e-8d11-43c5-b116-9a2a7ac0e586 6/7/2015 5:07 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM 171f3bb1-20fb-4924-950e-a6ec873d9090 6/7/2015 4:37 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM

Modified by cor-el

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • McAfee MSS+ NPAPI Plugin
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Firefox/38.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158600 answers

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for issues caused by plugins and set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)

You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check for issues caused by plugins and set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode) *https://support.mozilla.org/kb/Troubleshooting+plugins *https://www.mozilla.org/plugincheck/
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.
jscher2000
  • Top 10 Contributor
8775 solutions 71736 answers

The four linked crash reports are very diverse. The only commonality appears to be that between 50% and 54% of system memory was in use. I wonder whether there might be a memory hardware issue that Firefox keeps stumbling over? Windows XP didn't include a memory diagnostic, but your security software suite might have one. If not, you can use the open source memtest86 or memtest86+ tool. Those are little more involved because you need to have them run at boot time instead of Windows.

Something to maybe look into later if no other explanation turns up.

The four linked crash reports are very diverse. The only commonality appears to be that between 50% and 54% of system memory was in use. I wonder whether there might be a memory hardware issue that Firefox keeps stumbling over? Windows XP didn't include a memory diagnostic, but your security software suite might have one. If not, you can use the open source memtest86 or memtest86+ tool. Those are little more involved because you need to have them run at boot time instead of Windows. Something to maybe look into later if no other explanation turns up.

Question owner

ok, here is a bigger list, i hope this helps, thanks in advance! bp-cfc62080-3761-4ceb-836f-ac95c2150608 6/7/2015 8:57 PM bp-ce75eaa0-da89-4215-948e-8da7b2150608 6/7/2015 7:37 PM bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM bp-1523e612-bfef-4ba0-b6e2-f14402150607 6/7/2015 9:36 AM bp-c29e272a-59a3-4708-8eb4-4b3822150607 6/7/2015 9:23 AM bp-5e8b01f1-715b-48bc-b875-4d4f42150607 6/7/2015 9:20 AM bp-d4306118-a14b-4133-895e-6c65f2150607 6/7/2015 9:19 AM bp-bb8b26e3-55b8-44df-b4c9-fc8b62150607 6/6/2015 10:56 PM be451b24-8fc1-4d00-ab9e-6deef70e58cd 6/6/2015 8:57 PM bp-b10d0ea2-ca7d-4407-bfea-9700e2150607 6/6/2015 8:01 PM bp-68aa6eef-aadd-4526-9538-eb0e52150606 6/6/2015 6:57 PM bp-4644916b-b8fc-4d94-b469-a4ebc2150606 6/6/2015 6:56 PM bp-d94fc9e9-8c95-4b52-910e-011862150606 6/6/2015 6:55 PM bp-630ceef9-b362-4d9b-bbe1-3e0af2150606 6/6/2015 4:19 PM bp-fe4a9df6-7b4a-425e-9b9f-eb9d32150606

ok, here is a bigger list, i hope this helps, thanks in advance! bp-cfc62080-3761-4ceb-836f-ac95c2150608 6/7/2015 8:57 PM bp-ce75eaa0-da89-4215-948e-8da7b2150608 6/7/2015 7:37 PM bp-bcaf03db-411e-41a5-b055-e494f2150607 6/7/2015 6:39 PM bp-3572a894-a787-496a-a0bf-696db2150607 6/7/2015 6:19 PM bp-f375706d-aed1-4380-8298-4ae412150607 6/7/2015 4:56 PM bp-0493780d-b9a2-44ba-a664-8e93e2150607 6/7/2015 3:49 PM bp-1523e612-bfef-4ba0-b6e2-f14402150607 6/7/2015 9:36 AM bp-c29e272a-59a3-4708-8eb4-4b3822150607 6/7/2015 9:23 AM bp-5e8b01f1-715b-48bc-b875-4d4f42150607 6/7/2015 9:20 AM bp-d4306118-a14b-4133-895e-6c65f2150607 6/7/2015 9:19 AM bp-bb8b26e3-55b8-44df-b4c9-fc8b62150607 6/6/2015 10:56 PM be451b24-8fc1-4d00-ab9e-6deef70e58cd 6/6/2015 8:57 PM bp-b10d0ea2-ca7d-4407-bfea-9700e2150607 6/6/2015 8:01 PM bp-68aa6eef-aadd-4526-9538-eb0e52150606 6/6/2015 6:57 PM bp-4644916b-b8fc-4d94-b469-a4ebc2150606 6/6/2015 6:56 PM bp-d94fc9e9-8c95-4b52-910e-011862150606 6/6/2015 6:55 PM bp-630ceef9-b362-4d9b-bbe1-3e0af2150606 6/6/2015 4:19 PM bp-fe4a9df6-7b4a-425e-9b9f-eb9d32150606
jscher2000
  • Top 10 Contributor
8775 solutions 71736 answers

Hmm, more diversity. A few definitely are related to the JavaScript compilers. Did you try running for a few hours in Firefox's Safe Mode to see whether Firefox is stable there? Safe Mode disables the JavaScript compilers.

Hmm, more diversity. A few definitely are related to the JavaScript compilers. Did you try running for a few hours in Firefox's Safe Mode to see whether Firefox is stable there? Safe Mode disables the JavaScript compilers.
jscher2000
  • Top 10 Contributor
8775 solutions 71736 answers

Helpful Reply

You might also try pausing the avast! Web Shield feature for a time and see whether that makes any difference. I saw the steps on a "fan site":

http://www.getavast.net/support/turn-off-shields (section 2.1)

You might also try pausing the avast! Web Shield feature for a time and see whether that makes any difference. I saw the steps on a "fan site": http://www.getavast.net/support/turn-off-shields (section 2.1)

Question owner

Thanks to all of you for your advice and help. I had turned off avast earlier and followed cor el's advice from up top, I ran this evening for about 4 hours with no problems and thought i had this thing beat when these two just shut me down back to back:

bp-fd0da372-8cf1-4b8b-bca3-4bcbe2150608 6/8/2015 12:47 AM bp-f7ff2e13-8ba5-4a9d-9647-591702150608 6/8/2015 12:47 AM

Thanks to all of you for your advice and help. I had turned off avast earlier and followed cor el's advice from up top, I ran this evening for about 4 hours with no problems and thought i had this thing beat when these two just shut me down back to back: bp-fd0da372-8cf1-4b8b-bca3-4bcbe2150608 6/8/2015 12:47 AM bp-f7ff2e13-8ba5-4a9d-9647-591702150608 6/8/2015 12:47 AM

Question owner

did some more reading and pulled this off the crash report, if this helps??? It was under related bugs

   1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)
did some more reading and pulled this off the crash report, if this helps??? It was under related bugs 1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

'''[http://www.java.com/en/download/manual.jsp Java Downloads for All Operating Systems]''' Make sure your Java (Not JavaScript) is up to date '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link}
jscher2000
  • Top 10 Contributor
8775 solutions 71736 answers

Hi mark103701, both of those crashes referenced using the JavaScript just-in-time (JIT) compiler. You might try running in Firefox's Safe Mode for a time to see whether Firefox is stable there (the compilers are disabled in Safe Mode).

Hi mark103701, both of those crashes referenced using the JavaScript just-in-time (JIT) compiler. You might try running in Firefox's Safe Mode for a time to see whether Firefox is stable there (the compilers are disabled in Safe Mode).