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Firefox repeated updates 38.0.1 - even after updating, within 10 minutes wants to again.

Posted

I updated FF 38.0.1 when it was available and popped up on my MB Pro. Now every time I open FF and every 10-15 minutes, it pops up telling me that there is an update to install (38.0.1) How do I get it to stop asking? From what I can tell, the update is successful and completed each time I've allowed it to update.

I updated FF 38.0.1 when it was available and popped up on my MB Pro. Now every time I open FF and every 10-15 minutes, it pops up telling me that there is an update to install (38.0.1) How do I get it to stop asking? From what I can tell, the update is successful and completed each time I've allowed it to update.

Additional System Details

Installed Plug-ins

  • 20-20 Technologies - 20-20 3D Viewer for IKEA v5.0.94.0
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • Provides information about the default web browser
  • Garmin Communicator Plug-in Version 4.0.2.6
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 17.0 r0
  • Plugin for Wacom tablets.
  • iPhoto6

Application

  • Firefox 36.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/Darwin/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

Now that I look, it seems as though it isn't updating correctly as my 'about' says I am using FF 36.0.1, which would explain why when the restart after installation happens, FF immediately asks to update.

Suggestions on how to get the install to take?

Now that I look, it seems as though it isn't updating correctly as my 'about' says I am using FF 36.0.1, which would explain why when the restart after installation happens, FF immediately asks to update. Suggestions on how to get the install to take?
Shahriar Turjoe 15 solutions 70 answers

You Can try a complete re Installation of firefox. First Uninstall firefox then download the latest firefox from the website. https://www.mozilla.org/en-US/firefox/new/ then install it again. Thank you.

You Can try a complete re Installation of firefox. First Uninstall firefox then download the latest firefox from the website. [https://www.mozilla.org/en-US/firefox/new/] then install it again. Thank you.

Modified by Shahriar Turjoe

Safwan Rahman
  • SUMO Warrior
22 solutions 141 answers

Hi, It seems that the Update is broken and cant be successfully update. Can you install Firefox by Downloading from here ?

For more information please see How to download and install Firefox on Mac

Regards

Hi, It seems that the Update is broken and cant be successfully update. Can you install Firefox by Downloading from [https://download.mozilla.org/?product=firefox-38.0.1-SSL&os=osx&lang=en-US here] ? For more information please see [[How to download and install Firefox on Mac]] Regards