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Whether I invite or the other person does, we both get nothing

Whether I invite or the other person does, we both get nothing

Chosen solution

Hi, I've just been checking, and unfortunately it looks like we broke it. We've reverted to the previous version so it should now be working again.

We're sorry it happened, please let us know if you still having issues.

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Question owner

The screen with 'Join the Conversation' appears but when clicking the button it is dead. Even clicking to 'Leave' there's nothing.

This has happened for the person at the other end as well when we swapped the 'Invite'

The screen with 'Join the Conversation' appears but when clicking the button it is dead. Even clicking to 'Leave' there's nothing. This has happened for the person at the other end as well when we swapped the 'Invite'
Standard8 37 solutions 211 answers

Helpful Reply

Could you try it again today? We deployed some updates there last night which might help.

If it still doesn't work, can you go to Tools -> Web Developer -> Web Console and capture an image of the console when you load the page & click the button. Send it to me privately as it may contain the room links/tokens.

Could you try it again today? We deployed some updates there last night which might help. If it still doesn't work, can you go to Tools -> Web Developer -> Web Console and capture an image of the console when you load the page & click the button. Send it to me privately as it may contain the room links/tokens.
Standard8 37 solutions 211 answers

Chosen Solution

Hi, I've just been checking, and unfortunately it looks like we broke it. We've reverted to the previous version so it should now be working again.

We're sorry it happened, please let us know if you still having issues.

Hi, I've just been checking, and unfortunately it looks like we broke it. We've reverted to the previous version so it should now be working again. We're sorry it happened, please let us know if you still having issues.

Question owner

Arté Ma said

Whether I invite or the other person does, we both get nothing

Thank you Standard8, we just tested it and it's working.

I appreciate you letting me know.

Arte Ma

''Arté Ma [[#question-1064414|said]]'' <blockquote> Whether I invite or the other person does, we both get nothing </blockquote> Thank you Standard8, we just tested it and it's working. I appreciate you letting me know. Arte Ma