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"A plug-in is needed to display this content"

  • 11 replies
  • 38 have this problem
  • 1 view
  • Last reply by tjohnson

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I'm trying to access the cryptic crossword on "theglobeandmail.com," and get the "A plug-in is needed to display this content" message. I have Flash, so what else is the site calling for?

All Replies (11)

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Here's the screenshot.

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Try disabling NoScript. It blocks a lot of things!

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That is about the Java plugin.

The Java plugin doesn't show in the System Details list as installed. You can check the "Firefox/Tools > Add-ons > Plugins" page to see if you have the Java plugin.

You can find the latest 32 bit Java version for Firefox on the Oracle website.

See Java Platform > Java SE 8u45 (JRE Download;32 bit for Windows)

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microrobot, I've already tried that; it doesn't help. cor-el, I installed the java plug in, but I still get an error"Your security settings have blocked an untrusted application from running." Here's a screenshot of the details.

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When I tried running the Java applet on that webpage, I got a similar error (screenshot attached). Clicking on the More Information link took me to a help article on Java's website: How do I control when an untrusted applet or application runs in my web browser?

If you are sure that you want to run this Java applet, I would recommend that you follow the instructions listed in that article to add theglobeandmail.com to your list of exception sites. However, please exercise caution, as this could be a potential security vulnerability.

Modified by tjohnson

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tjohnson, I've tried every permutation of the website name I can think of (http: and https, the exact page and just the website, a slash at the end and no slash at the end) but I 'still get the same error message. What am I missing?

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crogerblair1 said

tjohnson, I've tried every permutation of the website name I can think of (http: and https, the exact page and just the website, a slash at the end and no slash at the end) but I 'still get the same error message. What am I missing?

Did you restart Firefox after changing the setting? If that doesn't help, you could also try restarting your computer, which I wouldn't think should be necessary but sometimes it helps. Other than that, I really don't have any suggestions, so if you still have the problem, hopefully someone else will be able to provide some ideas.

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See also:

If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:

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cor-el, how do I find the directory in theglobeandmail.com where the java applet resides?

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crogerblair1 said

cor-el, how do I find the directory in theglobeandmail.com where the java applet resides?

By viewing the HTML source of the page, I found that the applet is named "ccjava.jar" and resides in http://www.theglobeandmail.com/template/widgets/crossword/view

Modified by tjohnson