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I don't use tabbed browsing in Firefox so how am I supposed to acces the options screens now? the only section I can view is "general"

  • 6 replies
  • 7 have this problem
  • Last reply by neilcaine

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The new tabbed options don't appear to work if you don't use tabbed browsing

Chosen solution

I've found the problem, it's the theme I'm using. I've switched to a different one and everything is working again. Thanks for the quick replies and suggestions which gave me the idea that it must be the theme, as disabling other add-ons didn't help

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All Replies (6)

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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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The buttons for the different panels should appear on the left side of the page. (As in the attached screen shot.) They are missing on your Firefox?

Or is the problem that once this page loads, you can't access the tab you were previously viewing in that same window? I'm not sure how you have disabled tabs, but the keyboard shortcut to close the current tab is Ctrl+w and that might still work for you.

Modified by jscher2000

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I'm using the "Hide Tab Bar with One Tab" add-on so that I can use Firefox without tabbed browsing - which I can't get used to. The new update to the options screen does show the options down the left hand side but none of them can be accessed. If I want to make any changes in the options screen it looks like I'll have to return to tabbed browsing!

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Application Basics - trouble shooting info

Name: Firefox Version: 38.0 Build ID: 20150508094354 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/2 (default: false)

Crash Reports for the Last 3 Days

All Crash Reports Extensions

Name: Classic Theme Restorer Version: Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Download Manager (S3) Version: 3.10 Enabled: true ID: s3download@statusbar

Name: Download YouTube Videos as MP4 Version: 1.8.1 Enabled: true ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: Get Mail Plus Version: 3.4.10 Enabled: true ID:

Name: Hide Tab Bar With One Tab Version: 1.5 Enabled: true ID: {e5bbc237-c99b-4ced-a061-0be27703295f}

Name: Menu Icons Plus Version: 3.2 Enabled: true ID:

Name: NewScrollbars (aka NoiaScrollbars) Version: 1.2.2 Enabled: true ID: NoiaScrollbars@ArisT2_Noia4dev

Name: Quick Translator Version: 1.0 Enabled: true ID: {5C655500-E712-41e7-9349-CE462F844B19}

Name: Status-4-Evar Version: 2015.02.06.23 Enabled: true ID:


Adapter Description: NVIDIA GeForce GTX 760 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 ClearType Parameters: Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 200 Device ID: 0x1187 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 4-8-2015 Driver Version: GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 00000000 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 2 true 2 browser.places.smartBookmarksVersion: 7 false browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20150508094354 browser.startup.homepage: browser.startup.homepage_override.buildID: 20150508094354 browser.startup.homepage_override.mstone: 38.0 browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false dom.mozApps.used: true extensions.lastAppVersion: 38.0 Segoe UI gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1431451608 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431451608 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150508094354 media.gmp-manager.lastCheck: 1431451605 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1431538183 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_EPSON_SX410_Series.print_bgcolor: false print.printer_EPSON_SX410_Series.print_bgimages: false print.printer_EPSON_SX410_Series.print_colorspace: print.printer_EPSON_SX410_Series.print_command: print.printer_EPSON_SX410_Series.print_downloadfonts: false print.printer_EPSON_SX410_Series.print_duplex: 1515870810 print.printer_EPSON_SX410_Series.print_edge_bottom: 0 print.printer_EPSON_SX410_Series.print_edge_left: 0 print.printer_EPSON_SX410_Series.print_edge_right: 0 print.printer_EPSON_SX410_Series.print_edge_top: 0 print.printer_EPSON_SX410_Series.print_evenpages: true print.printer_EPSON_SX410_Series.print_footercenter: print.printer_EPSON_SX410_Series.print_footerleft: &PT print.printer_EPSON_SX410_Series.print_footerright: &D print.printer_EPSON_SX410_Series.print_headercenter: print.printer_EPSON_SX410_Series.print_headerleft: &T print.printer_EPSON_SX410_Series.print_headerright: &U print.printer_EPSON_SX410_Series.print_in_color: true print.printer_EPSON_SX410_Series.print_margin_bottom: 0.5 print.printer_EPSON_SX410_Series.print_margin_left: 0.5 print.printer_EPSON_SX410_Series.print_margin_right: 0.5 print.printer_EPSON_SX410_Series.print_margin_top: 0.5 print.printer_EPSON_SX410_Series.print_oddpages: true print.printer_EPSON_SX410_Series.print_orientation: 0 print.printer_EPSON_SX410_Series.print_page_delay: 50 print.printer_EPSON_SX410_Series.print_paper_data: 9 print.printer_EPSON_SX410_Series.print_paper_height: 11.00 print.printer_EPSON_SX410_Series.print_paper_name: print.printer_EPSON_SX410_Series.print_paper_size_type: 0 print.printer_EPSON_SX410_Series.print_paper_size_unit: 1 print.printer_EPSON_SX410_Series.print_paper_width: 8.50 print.printer_EPSON_SX410_Series.print_plex_name: print.printer_EPSON_SX410_Series.print_resolution: 1515870810 print.printer_EPSON_SX410_Series.print_resolution_name: print.printer_EPSON_SX410_Series.print_reversed: false print.printer_EPSON_SX410_Series.print_scaling: 1.00 print.printer_EPSON_SX410_Series.print_shrink_to_fit: true print.printer_EPSON_SX410_Series.print_to_file: false print.printer_EPSON_SX410_Series.print_unwriteable_margin_bottom: 0 print.printer_EPSON_SX410_Series.print_unwriteable_margin_left: 0 print.printer_EPSON_SX410_Series.print_unwriteable_margin_right: 0 print.printer_EPSON_SX410_Series.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.sessions: false privacy.cpd.cookies: false privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430435052

Important Locked Preferences


Incremental GC: true


Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features

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I don't want to blame that extension unfairly, particularly because the left side buttons navigate within the page and do not open new tabs...

Could you try disabling it and see whether the Options page works? If it still doesn't work, then we could focus on whether another extension could be affecting it, or whether it's a glitch with a setting, etc.

You probably know, but just for quick reference, you can open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then you can Enable/Disable extensions on the right side. (The disabled extensions cluster at the bottom of the list.)

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Chosen Solution

I've found the problem, it's the theme I'm using. I've switched to a different one and everything is working again. Thanks for the quick replies and suggestions which gave me the idea that it must be the theme, as disabling other add-ons didn't help