Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I used FireFox for Linux. No problems, works just fine, but I also use FireFox to look at .jpg fles. Now it doesn't work.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by dabauer

dabauer
dabauer
more options

I use Firefox to look at .jpg files, worked last week, then I clicked a button to update FireFox, and now it doesn't work.

I use Firefox to look at .jpg files, worked last week, then I clicked a button to update FireFox, and now it doesn't work.

Chosen solution

Hello!

Try this link:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

If doesn't work, try this:

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

Read this answer in context 👍 0

All Replies (2)

Thiago Casagrande
Thiago Casagrande
more options

Chosen Solution

Hello!

Try this link:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

If doesn't work, try this:

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

dabauer
dabauer Question owner
more options

dabauer said

I use Firefox to look at .jpg files, worked last week, then I clicked a button to update FireFox, and now it doesn't work.

I tried that link it just said to clear my history then restart firefox, and that worked it loaded the .jpg just fine, but I need to make a text file out of the .jpg file, and if changes the mouse pointer to a strange looking button then when you click if just makes the .jpg bigger. Guess I'll have to retype that .jpg into a word doc.