Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 72 views
  • Last reply by cor-el
  • Archived

Firefox has been crashing a lot lately ever since I updated it, even if safe mode it will continue to crash. I did follow all the steps to prevent it from crashing but still nothing, is there anything that can be done?

Report ID Date Submitted bp-6a5de46a-b82d-4d67-83a6-0442b2150504 5/3/2015 10:48 PM bp-0cc0e076-51f3-4d02-9383-facc12150504 5/3/2015 10:48 PM bp-ed23b66f-9e80-4ab8-9dba-e385f2150501 4/30/2015 10:14 PM 49be9ddb-5879-46ea-8f50-655ddc37ff53 4/28/2015 5:28 PM c661e7d8-cbfe-4e38-b91b-0c8be04e2341 4/28/2015 4:33 PM 88cbe0d0-305e-49f5-b0d5-b1c1d443a6c9 4/28/2015 4:23 PM 5b65465b-c503-4a8b-88ca-f583049c28c7 4/28/2015 12:45 AM 23917ecd-23f4-4045-a86a-801b58b08f51 4/27/2015 11:06 PM b91f3491-f9ce-4083-b55f-8896918f7e1e 4/27/2015 5:44 PM a8ce6f78-1ef4-49d6-a954-f1d13f8a9809 4/26/2015 7:40 PM bbfb7a99-4aa4-4e85-ae19-0b18ca239d9d 4/26/2015 5:54 PM c7019052-93d9-4ed0-824a-54297365f705 4/26/2015 2:01 AM 8bfea81b-35cc-4053-bcab-c91e6749d5d0 4/24/2015 11:04 PM a10e117a-791f-4ce2-8ec5-7d3901440b36 4/20/2015 9:57 PM bp-de139476-bbc3-4c47-a596-6e17e2150420 4/20/2015 6:02 PM 13ed6c9c-55c8-49ae-8557-1ac28a9ea65a 4/19/2015 10:52 PM edfdfdcf-6372-4cc8-b0d1-3cd63fc6b839 4/18/2015 1:00 AM 3ef138fa-1301-4bf8-a4db-9720924c3979 4/17/2015 8:02 PM e0067211-feee-4049-81aa-473246e3f85a 4/16/2015 9:33 PM 8ea5732a-7599-4215-9427-608663416d26 4/16/2015 12:43 AM 4849adac-3e34-4f3c-9207-7758dd867e2f 4/13/2015 9:28 PM 4b2efaa7-333b-4705-a670-56f7e4320bdd 4/13/2015 6:10 PM 8e51054e-634c-47e3-bcf6-c41de6dba056 4/13/2015 5:49 PM bb50edcb-2258-4413-9c76-4a19f4e063a8 4/13/2015 4:32 PM 6dbeba51-ff2a-4ac6-895a-de705cf07511 4/12/2015 11:33 PM b07cd55b-3161-425a-904d-116535040f90 4/12/2015 7:38 PM 9113277b-b3d9-4bcd-a971-dd66533a9703 4/12/2015 2:29 PM 79ecfeac-8208-446e-9b0b-7085288d019d 4/12/2015 2:27 PM 04b6b2d5-c66b-48b2-acd9-81ce679a73e6 4/11/2015 12:25 AM a4589d48-defa-42a8-bac5-765fae38460b

Firefox has been crashing a lot lately ever since I updated it, even if safe mode it will continue to crash. I did follow all the steps to prevent it from crashing but still nothing, is there anything that can be done? Report ID Date Submitted bp-6a5de46a-b82d-4d67-83a6-0442b2150504 5/3/2015 10:48 PM bp-0cc0e076-51f3-4d02-9383-facc12150504 5/3/2015 10:48 PM bp-ed23b66f-9e80-4ab8-9dba-e385f2150501 4/30/2015 10:14 PM 49be9ddb-5879-46ea-8f50-655ddc37ff53 4/28/2015 5:28 PM c661e7d8-cbfe-4e38-b91b-0c8be04e2341 4/28/2015 4:33 PM 88cbe0d0-305e-49f5-b0d5-b1c1d443a6c9 4/28/2015 4:23 PM 5b65465b-c503-4a8b-88ca-f583049c28c7 4/28/2015 12:45 AM 23917ecd-23f4-4045-a86a-801b58b08f51 4/27/2015 11:06 PM b91f3491-f9ce-4083-b55f-8896918f7e1e 4/27/2015 5:44 PM a8ce6f78-1ef4-49d6-a954-f1d13f8a9809 4/26/2015 7:40 PM bbfb7a99-4aa4-4e85-ae19-0b18ca239d9d 4/26/2015 5:54 PM c7019052-93d9-4ed0-824a-54297365f705 4/26/2015 2:01 AM 8bfea81b-35cc-4053-bcab-c91e6749d5d0 4/24/2015 11:04 PM a10e117a-791f-4ce2-8ec5-7d3901440b36 4/20/2015 9:57 PM bp-de139476-bbc3-4c47-a596-6e17e2150420 4/20/2015 6:02 PM 13ed6c9c-55c8-49ae-8557-1ac28a9ea65a 4/19/2015 10:52 PM edfdfdcf-6372-4cc8-b0d1-3cd63fc6b839 4/18/2015 1:00 AM 3ef138fa-1301-4bf8-a4db-9720924c3979 4/17/2015 8:02 PM e0067211-feee-4049-81aa-473246e3f85a 4/16/2015 9:33 PM 8ea5732a-7599-4215-9427-608663416d26 4/16/2015 12:43 AM 4849adac-3e34-4f3c-9207-7758dd867e2f 4/13/2015 9:28 PM 4b2efaa7-333b-4705-a670-56f7e4320bdd 4/13/2015 6:10 PM 8e51054e-634c-47e3-bcf6-c41de6dba056 4/13/2015 5:49 PM bb50edcb-2258-4413-9c76-4a19f4e063a8 4/13/2015 4:32 PM 6dbeba51-ff2a-4ac6-895a-de705cf07511 4/12/2015 11:33 PM b07cd55b-3161-425a-904d-116535040f90 4/12/2015 7:38 PM 9113277b-b3d9-4bcd-a971-dd66533a9703 4/12/2015 2:29 PM 79ecfeac-8208-446e-9b0b-7085288d019d 4/12/2015 2:27 PM 04b6b2d5-c66b-48b2-acd9-81ce679a73e6 4/11/2015 12:25 AM a4589d48-defa-42a8-bac5-765fae38460b

Modified by cor-el

All Replies (2)

Hi PhoenixS, if you have a Norton security program try to update to latest and if crashes also, then uninstall the Norton security program (you can use the next uninstaller : https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us ) and then install it again. Any luck ?

thank you

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: