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MozBackup no longer works. Please help.

  • 3 replies
  • 6 have this problem
  • 27 views
  • Last reply by Wayne Mery

When I try to backup Thunderbird using MozBackup, just before the process finishes I get the error message "Backups file isn't valid. Backup has failed". This has never occurred when I have backed up Thunderbird in the past. Can anyone help me please?

When I try to backup Thunderbird using MozBackup, just before the process finishes I get the error message "Backup''s file isn't valid. Backup has failed". This has never occurred when I have backed up Thunderbird in the past. Can anyone help me please?

Chosen solution

Mozbackup makes .pcv -files, thats compressed zip-files, and can be view and uncompresssed using 7-zip or equal.

If there is a limit to how big this can be, you could take it in steps (remembering to rename your .pcv) It could also show where the problem might be. Mozbackup latest version is 1.5.1 from 2014-12-17

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All Replies (3)

Chosen Solution

Mozbackup makes .pcv -files, thats compressed zip-files, and can be view and uncompresssed using 7-zip or equal.

If there is a limit to how big this can be, you could take it in steps (remembering to rename your .pcv) It could also show where the problem might be. Mozbackup latest version is 1.5.1 from 2014-12-17

I had this today. My solution was to make a shortcut to my desktop and right click and select Run As Administrator. Never had that issue before but this is now Windows 10.

dpollock1024 said

I had this today. My solution was to make a shortcut to my desktop and right click and select Run As Administrator. Never had that issue before but this is now Windows 10.

do you get an error?