Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How scan a document from my computer

  • 2 replies
  • 1 has this problem
  • 297 views
  • Last reply by faithjg6841
  • Archived

I am trying to scan a document into my computer from my printer. My printer says: Try starting scan from computer. How do I do that?

I am trying to scan a document into my computer from my printer. My printer says: Try starting scan from computer. How do I do that?

All Replies (2)

Usually your printer manufacturer will provide custom software, or will tell you what applications are compatible with the scanner.

I'm not sure I've heard of Firefox being able to command a printer to start a scan (but I don't personally have a printer that can do it).

Thank you for responding!