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Java causes ff to hang/crash

Posted

I am having a problem with Java and firefox. Any webpages that use Java either cause firefox to hangup(tabs are still clickable, and the window title changes but the page does not), or crash all together.(I can't even use the Detect Java app on their website, it just causes the hang, and never recovers)

I have tried uninstalling and reinstalling Java and Firefox several times in different orders and nothing has corrected the problem yet. Java does not work in safe mode either. I am running Windows 8.1 Pro, Java 8, 45, and Firefox 37.0.2. I suspect that it a problem with either my computer or settings in Firefox because I am not getting any popups asking me to allow/deny pages that want to use Java like I get with IE. But Java does not work in IE either.

If there is any other info I can provide please let me know, I'm going nuts with this trying to figure out the problem and I'm stuck.

I am having a problem with Java and firefox. Any webpages that use Java either cause firefox to hangup(tabs are still clickable, and the window title changes but the page does not), or crash all together.(I can't even use the Detect Java app on their website, it just causes the hang, and never recovers) I have tried uninstalling and reinstalling Java and Firefox several times in different orders and nothing has corrected the problem yet. Java does not work in safe mode either. I am running Windows 8.1 Pro, Java 8, 45, and Firefox 37.0.2. I suspect that it a problem with either my computer or settings in Firefox because I am not getting any popups asking me to allow/deny pages that want to use Java like I get with IE. But Java does not work in IE either. If there is any other info I can provide please let me know, I'm going nuts with this trying to figure out the problem and I'm stuck.

Chosen solution

This might give more control over the java applets by allowing certian sites to execute java:

Also make sure to install the 32 bit version of Java, it shouldn't make a difference AFAIK, however Firefox is 32bit.

However it does not fix the hang. If this is reproducible on other computers, please also contact the developer of the applet.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Facebook Video Calling Plugin
  • GCPlugin
  • Version 5.41.2.0
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • 5.1.31211.0
  • Unity Player 4.3.5f1
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 37.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.2/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.9 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Webroot Filtering Extension 1.1.0.57 (webrootsecure@webroot.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 675M
  • adapterDescription2:
  • adapterDeviceID: 0x1212
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.3.9600.17415
  • driverDate: 4-8-2015
  • driverDate2:
  • driverVersion: 9.18.13.5012
  • driverVersion2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 675M Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
guigs 1072 solutions 11697 answers

Chosen Solution

This might give more control over the java applets by allowing certian sites to execute java:

Also make sure to install the 32 bit version of Java, it shouldn't make a difference AFAIK, however Firefox is 32bit.

However it does not fix the hang. If this is reproducible on other computers, please also contact the developer of the applet.

This might give more control over the java applets by allowing certian sites to execute java: *[[How to allow Java on trusted sites]] Also make sure to install the 32 bit version of Java, it shouldn't make a difference AFAIK, however Firefox is 32bit. However it does not fix the hang. If this is reproducible on other computers, please also contact the developer of the applet.

Question owner

Got it! It was the 32/64 bit Java problem i think. I uninstalled Java again, and instead of just doing the auto download from the Java site, I went into the download page and looked up the 32 bit version and everything works now, I never even thought of that before cause when you download it never says what version it is.

Thanks for the help!

Got it! It was the 32/64 bit Java problem i think. I uninstalled Java again, and instead of just doing the auto download from the Java site, I went into the download page and looked up the 32 bit version and everything works now, I never even thought of that before cause when you download it never says what version it is. Thanks for the help!