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how can i get the authenticity of facebook to change

johnny.moore2754
johnny.moore2754
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so im using a public wifi connection. when i try to go to facebook it says  : SECURE CONNECTION FAILED: The connection to the server was reset while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


HOW DO I FIX THIS!?!?

so im using a public wifi connection. when i try to go to facebook it says : SECURE CONNECTION FAILED: The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. HOW DO I FIX THIS!?!?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Apologies for the seemingly arcane nature of this suggestion, but could you see whether there is more detailed information about this problem in the Browser Console? Here's how:

  • Open the Browser Console using Ctrl+Shift+j or the Developer menu
  • Once the console settles down, click the Clear button on the top bar
  • Leaving the console window open, switch back over to Facebook and reload (Ctrl+r
  • Switch back over to the console and look for security-related messages. These might have a red triangle at the left. Please copy/paste the messages into a reply.
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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By the way, I guess it goes without saying that your device may detect rogue hotspots anywhere you are and you should verify with the establishment -- whether it's a coffee shop, hotel, airport, or other business -- that you are connecting to their hotspot. Assuming you don't want strangers in your Facebook account!