On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not saving passwords

  • 1 reply
  • 3 have this problem
  • 15 views
  • Last reply by cor-el

more options

Hello, I just noticed that my version of Firerfox 38 Beta 3 isn't saving passwords to sites that I use regularly. See picture and I'm unable to check Remember Password. Any suggestions or help with this minor issue? Thank You. David

Hello, I just noticed that my version of Firerfox 38 Beta 3 isn't saving passwords to sites that I use regularly. See picture and I'm unable to check Remember Password. Any suggestions or help with this minor issue? Thank You. David
Attached screenshots

Chosen solution

This can happen if you run Firefox in Private Browsing mode (never remember history).

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"
Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

This can happen if you run Firefox in Private Browsing mode (never remember history).

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"