Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My facebook page will not load properly just shows the text headings on page no graphics like there should be.

  • 2 replies
  • 2 have this problem
  • 12 views
  • Last reply by cor-el

more options

My facebook page will not load properly just shows the text headings on page no graphics like there should be.

My facebook page will not load properly just shows the text headings on page no graphics like there should be.
Attached screenshots

All Replies (2)

more options

That Facebook logo text looks suspicious to me, isnt it some malware page? I would scan computer by Spybot S&D 1.x.x (from oldversion.com), try to use load that page in different browser. if result is same, i would guess computer is somehow hacked? Maybe trying antivirus scan. Maybe trying restart Firefox in mode without addons (FF menu, click "info" icon, and click proper menu entry)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window