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V36.04, Opens to FF start page

Posted

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover? I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7. Thanks!

Chosen solution

Right click on the user profile and select "Restore to a previous version" or look for a folder that says "Old Firefox Data" and check out Back up and restore information in Firefox profiles

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • GEPlugin
  • Google Update
  • LastPass Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30514.0
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

More Information

guigs 1072 solutions 11697 answers

Chosen Solution

Right click on the user profile and select "Restore to a previous version" or look for a folder that says "Old Firefox Data" and check out Back up and restore information in Firefox profiles

Right click on the user profile and select "Restore to a previous version" or look for a folder that says "Old Firefox Data" and check out [[Back up and restore information in Firefox profiles]]