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Some emails don't appear in the folder list, I can only find them by using Search Messages

  • 4 replies
  • 3 have this problem
  • 1531 views
  • Last reply by d_awdry

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As of yesterday, new emails from one regular correspondent do not appear in the list of messages when I click on Inbox. The only way I can access them is to use "Edit/Find/Search Messages". They are still in Inbox, they haven't been moved to another folder. Thunderbird version is 31.6.0.

Chosen solution

Are you viewing "All" folders? This page might help. http://kb.mozillazine.org/Disappearing_mail

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None of these apply, the messages have been received, I can find them using Search Messages but they do not appear in the folder contents.

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Chosen Solution

Are you viewing "All" folders? This page might help. http://kb.mozillazine.org/Disappearing_mail

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Using the "Repair folder" option did the trick. But I would never have known that existed, let alone where to find it. Thanks.