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Invisible emails

  • 5 replies
  • 0 have this problem
  • Last reply by paul549

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I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

All Replies (5)

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Perhaps try the images again.

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Sorry. Here they are.

Helpful?

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Still got the problem. Am I really going to have to stop using Thunderbird, after 3 decades or so?

Helpful?

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Have you tried the universal fix all for the last 100 versions of right clicking the folder, selecting properties and then repair button?

Helpful?

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Yes. No good. I think it was something to do with threads. Seems to be possible to ignore some emails. I think I have managed to turn threads off completely, and I think the problem has gone away. Yes, lots of uncertainty here.

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