Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quickbooks batch send shows HTML as plain text

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

more options

Intuit is aware of the problem... Here is the link to their support article: http://support.quickbooks.intuit.com/support/Articles/SLN90945

In it they say that Mozilla Thunderbird doesn't support sending emails as a batch using HTML. They are right. I can send emails through TB when I manually create an invoice but if I do a batch it makes HTML look like plain text.

Sending manually works fine. Sending as a batch doesn't. Any ideas I can try? Thank you in advance.

Intuit is aware of the problem... Here is the link to their support article: http://support.quickbooks.intuit.com/support/Articles/SLN90945 In it they say that Mozilla Thunderbird doesn't support sending emails as a batch using HTML. They are right. I can send emails through TB when I manually create an invoice but if I do a batch it makes HTML look like plain text. Sending manually works fine. Sending as a batch doesn't. Any ideas I can try? Thank you in advance.

All Replies (1)

more options

The problem here is we have no idea what quickbooks does or what the technical process these guys are going through is.


If they can make it work for one mail, what is the issue with more mails? I doubt you will get resolution here.