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Unable to send messages

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by nickybear

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Why am I receiving this error message when trying to send messages?: An error occurred sending mail: The mail server sent an incorrect greeting: out.ipsmtp4nec.opaltelecom.net.

Why am I receiving this error message when trying to send messages?: An error occurred sending mail: The mail server sent an incorrect greeting: out.ipsmtp4nec.opaltelecom.net.

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Check with your mail provider (Opaltelecom?) for the correct outgoing SMTP name and settings. The one you gave is unusual for an SMTP server.

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Thanks duggabe. It seems opaltelecom is affiliated with talk talk. I'll contact them for the settings.