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Why can't I change my outgoing server name?

  • 10 replies
  • 7 have this problem
  • 8 views
  • Last reply by jadesmommy

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Verizon sent me notification that I must change the name of my outgoing server. When I get into Thunderbird settings there are about 3 choices in the dropdown list for outgoing server None of them are what I need and Thunderbird will not allow me to enter a new name in this field.

Verizon sent me notification that I must change the name of my outgoing server. When I get into Thunderbird settings there are about 3 choices in the dropdown list for outgoing server None of them are what I need and Thunderbird will not allow me to enter a new name in this field.

Chosen solution

Maybe a picture will help get you to the correct spot.

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All Replies (10)

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Try the correct field. The server name goes in a typeable field, not a drop down list.

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I would not advise changing the server name for an existing account without moving any emails that you want to keep to a folder or folders under Local Folders. Thunderbird might see this as a new account and remove all the old messages if you do.

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jadesmommy said

Verizon sent me notification that I must change the name of my outgoing server. When I get into Thunderbird settings there are about 3 choices in the dropdown list for outgoing server None of them are what I need and Thunderbird will not allow me to enter a new name in this field.

Can you tell me how to find a typable field in Thunderjadesmommy said

Verizon sent me notification that I must change the name of my outgoing server. When I get into Thunderbird settings there are about 3 choices in the dropdown list for outgoing server None of them are what I need and Thunderbird will not allow me to enter a new name in this field.

Can you tell me where to find a typeable field? The only place I find the STMP (outgoing) field is when I click on the main email tab. I find the POP (incoming) field under settings, but no STMP field anywhere else.

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I think I may have worded things wrong. I'm not actually trying to rename a server, rather trying to enter a new STMP path, which I can't do.

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From the menu bar select Tools-Account Settings- Outgoing Server

No menu bar with Tools? Press the alt key.

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That is where I have been trying to make a change: tools/account settings/outgoing server. When I try to select the outgoing server I am given a drop down list of paths to choose from. 3 of them are the old Verizon outgoing server path and the last selection offered is: Use Default Server. There is no way to change it to what I need.

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You are in the wrong place. At the bottom of the account listing on the left is Outgoing Server (SMTP)

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Yes, that is where I am looking, but unlike the incoming server (POP) on the Server Settings tab I am not able to type into the outgoing server (SMTP) section. Just to be totally clear, underneath the outgoing server field is a button that says "Manage Identities"

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Chosen Solution

Maybe a picture will help get you to the correct spot.

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No maybe about it, I needed the picture!!! I have 3 accounts with lots of folders and the correct outgoing server selection was so far down on my screen that it was not visible until I knew exactly where to look. Sorry to be so dense. Thank you SO much!!! I wouldn't have found it without that screen shot