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HTML signature appears different in email body

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

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I attached an HTML signature in the Thunderbird preferences but it appears different when I send an email to myself. I understand that formatting can change between different email clients but I assumed it would appear the same in Thunderbird mail as it does in the settings. Any feedback is greatly appreciated, thanks!

I attached an HTML signature in the Thunderbird preferences but it appears different when I send an email to myself. I understand that formatting can change between different email clients but I assumed it would appear the same in Thunderbird mail as it does in the settings. Any feedback is greatly appreciated, thanks!

All Replies (4)

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Are you entering actual HTML codes such as "<b>..." or are you using some other method?

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Thanks for your response! The signature was created in Word and is basic with no graphics. I exported the file from Word as HTML then used the select HTML file option for signature in Thunderbird settings. I also have copy and pasted the raw code. Either way it looks correct in the preview in settings but the font doesn't stay when I send an email to myself and receive within Thunderbird. Perhaps the preview will show any HTML correctly even if Thunderbird can't receive it that way? Thanks again!

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{ Are you pasting the HTML into the box on the 'Account Settings' page, or did you check 'Attach the signature from a file instead (text, HTML, or image)'? The latter may work better for you. }

I just re-read your response and it looks like you have tried both, so if you would like, you could send me an email with the HTML file as an attachment, and I will look at it for you. send to barry@barryduggan.info

Modified by duggabe

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Did you create the signature file in Thunderbird message composer as is recommended in the help documents?