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I cannot watch videos on firefox

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I cannot watch any video on Firefox. I have deleted the history, re-install flash and Firefox. Check all plugin updates. Any help would be welcome.

I cannot watch any video on Firefox. I have deleted the history, re-install flash and Firefox. Check all plugin updates. Any help would be welcome.

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Conduit Plugin 1_0_0
  • Provides information about the default web browser
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • npmnqmp 071705000010
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 17.0 r0
  • WebEx64 General Plugin Container Version 205
  • iPhoto6

Application

  • Firefox 36.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0.1/Darwin/en-US/

Extensions

  • Adobe Contribute Toolbar 6.0 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
curtisa 18 solutions 124 answers

Hi CarlosPrada,

It might be a plugin issue.

I would uninstall this plugin, it is adware: Conduit Plugin 1_0_0

Take a look at these instructions: http://www.thesafemac.com/arg-conduit/

If that doesn't fix it, try disabling all plugins except flash.

  1. Click New Fx Menu -> Add-ons
  2. Click on the Plugins tab (left side)
  3. Change the drop down box on the right to "Never Activate"

Let us know if that solves your problem. -Curtis

Hi CarlosPrada, It might be a plugin issue. I would uninstall this plugin, it is adware: Conduit Plugin 1_0_0 Take a look at these instructions: [http://www.thesafemac.com/arg-conduit/] If that doesn't fix it, try disabling all plugins except flash. # Click [[Image:New Fx Menu]] -> Add-ons # Click on the Plugins tab (left side) # Change the drop down box on the right to "Never Activate" Let us know if that solves your problem. -Curtis